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Westcountry Schools Trust

Westcountry Schools Trust

Westcountry Schools Trust

Complaints

Should you have a concern please contact your child's class teacher, Head of Year or Head of Department at your childs school.  They will strive to contact you within 48 hours.

If you do not feel you have had a satisfactory response we have a rigorous complaints procedure.  Formal complaints will always follow the Complaints Procedure.  Informal and formal and opportunities for feedback from both students and parents are central to our self-evaluation work.

Please read the attached Policy below.

A complaint must be made in writing and can be posted or submitted here.

If in the unlikely event that your complaint is not resolved to your satisfaction you are welcome to contact the Governors.  

Email address: clerk@ivybridge.devon.sch.uk

Should you need to complain further, the four organisations below can be contacted.